Our Policies

Shipping times will be specified with each listing and you will receive a tracking number after your order is shipped. Custom Order ship times and processing may take longer. Shipping fees will apply except in the case of sales, promotional events, etc. Shipping outside of the US is available, but will come at an increased price to cover additional costs. You may be responsible for customs and fees per your residence's policies.

We do not accept returns, but if something is wrong with your order, we will make it right by either sending you a new or replacement product, or giving you a refund or store credit.

Custom orders are available by contacting knitzandpearls@gmail.com. Additional fees may apply.